|
|
|
|
|
| Our Company Philosophy |
|
|
|
We believe that creating a successful web presence should be easy and affordable. Our goal is to possess the best quality and all-embracing services at favorable prices.
Do it GOOD, do it EASY, do it NOW: It doesn't matter if you are building a website the first time or you if you're an experienced web site designer. We give the tools and help to everyone at it needs. It should be possible to everyone to own it's up-to-date website.
Hand-over best Tools and Service: In over 10 years development our Webhosting Control Panel has reached a high-end customer satisfaction level. Easy-to-use, fast and reliable.
We have develployed easy one-click-installation tools helping you to setup web-based open source applications like phpBB forums, Joomla content management, AdvancedGuestBook, WordPress, PhpFusion, Xoops Portals and many others.
Helping you with an extensive Customer Support:
Our experienced, fast responsive support team will help you with all questions and issues concerning your successful online presence.
Providing Design and Web Consulting Service:
If you don't have the possilbility and time to create a web site, our experienced and award winning web site creators team will provide you an all-embracing web design service. We will communicate with you directly and create or customize the online presence you have always wished.
Do it Affordable:
Since we are in the online business for more than 10 years we have established our own secure data centers all around the world, developed our own software and hardware infrastucture which guarantees best standards in the market. All that operating knowledge makes us understand to be efficient at a maximum and to be affordable to everyone!
|
| Contact Us |
|
|
|
| Sales Inquiries |
|
 |
|
Get answers to your web hosting sales and billing inquiries instantly! Please click on the following image to chat with one of our sales representatives. |
|
| For information concerning our prices and payment methods, call sales team on the phone numbers below or fill out the form below. |
|
New York Sales Team
On business days:
8:30 AM - 16:30 PM EST
Phone:+1 (347) 223 5853
|
|
London Sales Team
On business days:
7:30 AM - 5:30 PM GMT
Phone:+44 20 8 1234 790
|
|
Abuse, Copyright issues
Authorized representatives (no support here):
D.Dimitrov: +49 (176) 216 29750
+49 (431) 221 5143
R.Raitschew: +49 (176) 632 23420
|
|
Corporate Headquarters:
AttractSoft GmbH
Mathildenstr. 18
24148, Kiel
GERMANY
Phone (no support here): +49 (431) 729 8523
Fax: +49 (431) 232 8011
|
|
|
|
|
Web Hosting Frequently Asked Questions
1. I have tried to sign up for your service but I constantly get messages like: "Warning! Check your security code!". I am sure I the code I type is absolutely correct?
Please turn your cookies on, this should solve your problem, however if you still cannot pass through the robot check, please disable any firewalls that you might have installed on your computer.
[x] hide this answer
2. My web site (written in php) has difficulty to display the symbols £, € etc. When text is called from a database, how can this be rectified?
Here are several things you need to set up in order to have these signs displayed correctly:
- Inside Control Panel, phpMyAdmin should be set to the following unicode standard: 'utf-8';
- Meta tags on all pages should be: <meta http-equiv="Content-Type" content="text/html; charset=utf-8">
- All texts should be imported in the database using unicode standard: 'utf-8' as well;
[x] hide this answer
3. What is the php memory size limit your platform provides?
4. I want to close my existing account, how can i do that?
For account closure and/or any billing inquiries please fill out the form on the contacts page on our web site.
[x] hide this answer
5. I have not received my welcome email, so I do not know what are my login details. What should I do?
It is possible that the mail server you are using has blocked the welcome email we have sent to you, so please contact us with the contact form available on our Contacts section, providing email address at another mail server and we will resend the welcome email to the new email address. For example, if at the signup you have provided email address at Yahoo, you may contact us, providing your email at Gmail.
[x] hide this answer
1. What should I do in order to use my already registered domain name with your web hosting service?
To set up the domain with us, add the domain through the Domain Manager section, inside your hosting Control Panel. Once added under 'NS' column, you will see the proper DNS next to the domain name. You need to point out your domain to the specified name servers. You can do so either by asking your domain provider, or you can do it yourself if you have a control panel.
[x] hide this answer
2. What is DNS and how does it work?
The domain name server (DNS) is the way that Internet domain names are located and translated into IP (Internet Protocol) addresses. Domain Name Server, a program running on a server which automatically translates domain names from http://www.domain.com/ into their correct TCP/IP addresses, eg 123.123.123.123.
[x] hide this answer
3. I have already uploaded my web site, however I can still not see it online?
If you have a domain make sure you have set our DNS (please refer to FAQ above-mentioned). Make sure you have uploaded all your files inside the corresponding directory in your File Manager (please refer to FAQ further below).
[x] hide this answer
4. I signed up for your service and wasn't able to see my assigned subdomain/URL anywhere inside my Control Panel.
Upon creation of your account we have not assigned/created any subdomain. You should create one yourself i.e. yourname.domain.com from your Control Panel, Subdomain Manager menu. Once you create a subdomain the system will automatically create a corresponding folder inside your File Manager menu with the same name as your subdomain. Subsequently, you should upload your web site files inside this directory to have the site files
set up correctly.
When you delete a domain/subdomain the system automatically deletes all subdomains, mailboxes, email accounts and corresponding folders of this domain/subdomain.
[x] hide this answer
5. I have created a subdomain however my subdomain www.subdomain.domain.com is not working! Why?
Our system does not support 'www' prefix for subdomains. You can visit your site by typing inside the browser just subdomain.domain.com or http://subdomain.domain.com.
[x] hide this answer
6. Do you have domain alias option i.e. two domains pointing to one and the same web site content?
Yes, you can point two different domain names to one directory. Just go to the Subdomain Manager section in your Hosting Control Panel and edit the path of the 'www' subdomain of one of your domains.
For example you have added two domains via the Domain Manager section:
domain1.com
domain2.com
In the Subdomain Manager section you will have respectively:
www.domain1.com
www.domain2.com
Both domains are pointed to the respective folders:
/home/www/domain1.com
/home/www/domain2.com
To have your two domains loading one and the same content, please observe the following steps:
1. Upload your website at /home/www/domain1.com
2. Go to the Subdomain Manager section
3. Change the subdomain path of www.domain2.com from /home/www/domain2.com to /home/www/domain1.com
That's all. Your domains will open one and the same website.
[x] hide this answer
1. What is FTP?
FTP is the abbreviation for File Transfer Protocol. FTP client enables you to upload remotely and easily files to your hosting account.
[x] hide this answer
2. How do I upload my website?
You can upload your website using any FTP Client or the File Manager inside your hosting Control Panel.
[x] hide this answer
3. I don`t have FTP client. Where should I get one from?
One of the most famous FTP clients are Cute FTP, Crystal FTP, Smart FTP, etc. You can search for one through the well-known search engines like Google, Yahoo, etc.
[x] hide this answer
4. What are my FTP settings so that I can establish FTP connection?
The FTP settings are as follows:
•FTP Host: All FTP Hosts are listed in your Control Panel, FTP Manager section on the bottom of the page;
•FTP Username: FTP username(s) are listed in your Control Panel, FTP Manager section;
•FTP Password: The one you have assigned to your FTP account, for the default one FTP account if you haven't changed it, the password is the same as your initial hosting account password;
[x] hide this answer
5. How to Delete, Rename, Copy or Move files or directories?
Inside your Control Panel simply mark the check box corresponding to the file or directory you would like to manage and click the command button ( Rename, Copy or Move ).
[x] hide this answer
6. How to change permissions (CHMOD) of a file or a directory?
If you upload with File Manager all files/folders are uploaded/created by default with 755 permissions.
You can change the permissions of your files/folders only via FTP client. Most well-known FTP clients with a right click on a file/folder you can find an option for changing file/folder's permissions.
All php files need 755 permissions to work properly.
[x] hide this answer
7. Can I edit a files' content through the Control Panel?
Yes, you can. Inside your Control Panel, File Manager section, next to each file there is an icon in the form of a paper sheet. Click on the icon to view and edit the files' content.
[x] hide this answer
8. How do I upload my files using the File Manager?
To upload a locally stored document, please observe the following steps:
- Browse to the specific directory inside the File Manager where you would like the file to be uploaded.
- Select the file by the 'Browse' button and click the 'Upload File(s)' button.
[x] hide this answer
9. I can't establish FTP connection, I constantly receive this response '500 Unable to service PORT commands'?
10. What are the upload limits on File Manager and FTP client for your free and paid hosting?
Free accounts: File Manager - 500 kb, FTP - 500 kb
Paid accounts: File Manager - 10 MB, FTP - no limit
[x] hide this answer
1. What is Password Protection?
Using Password Protection inside your Control Panel, you can protect your directories against unauthorized access. When a visitor tries to open the protected directory (or a file located inside that directory) a window pops up and requests username and password.
Password Protection feature is disabled for all free accounts.
[x] hide this answer
2. How to setup a password protected area (directory)?
Inside your Control Panel, Password Protection menu, enter the requested password protected area's username after "username_" in the Username field, type password, path ( the exact physical path to be protected i.e. /home/www/domain.com/admin ) and click on the 'Set Password Protection' button.
[x] hide this answer
3. I have free account and I know Password Protection feature is disabled for the free account
and that's why I made it with .htaccess but it is still not working? Why?
Password Protection attempts i.e. hidden, or restricted access pages like with .htaccess are disabled ( read our Terms) due to security reasons and that's why your .htaccess is not working.
[x] hide this answer
1. How can I connect to my MySQL database? What settings should I use for my script/software?
The correct MySQL database settings are:
• DB Host: See your MySQL Database Manager section under DB Host column;
• DB Port: 3306
• DB Name: The database name you have assigned, listed inside Database Manager section of your Control Panel;
• DB Username: The database username you have assigned, listed inside Database Manager section of your Control Panel;
• DB Password: The database password you have assigned;
[x] hide this answer
2. How can I access my database online?
Login your Contorl Panel, click on the phpMyAdmin icon, then use the following credentials:
• Username: The database name you have assigned, listed inside Database Manager section of your Control Panel;
• Password: The database password you have assigned;
[x] hide this answer
3. I can't establish MySQL connection and get this error: "Warning: mysql_connect(): Can't
connect to local MySQL server through socket
'/var/run/mysqld/mysqld.sock' (2) ?
You cannot make connection through socket, please use MySQL settings to
establish connection ( please refer to previous question ).
[x] hide this answer
4. I am trying to access mysql via SSH command line, what is the path to mysql command via SSH?
1. How can I create an e-mail account?
To create a working e-mail account you need to have a domain and/or corresponding subdomain. Once you have that, go inside your Email Manager menu and enter the e-mail account name and password and click on the 'Create E-mail' button.
Please not that free accounts can only receive emails, however not send! With free accounts you can create email accounts only if you have a domain name!
[x] hide this answer
2. What will happen if I delete a mailbox?
Deleting a mailbox will delete the selected mailbox along with all e-mail aliases, e-mail filters and spam protection assigned to it.
[x] hide this answer
3. How do I check my e-mails using the Webmail?
Inside your Control Panel, E-mail Manager section, select the Webmail icon and login using your e-mail address and password.
[x] hide this answer
4. What is a mailbox?
5. How many e-mail addresses do I get with my account?
Depending on the hosting plan you have chosen you can use as many e-mail addresses as stated on your hosting plan description.
[x] hide this answer
6. I can't send e-mail. All outgoing e-mails are being rejected. Why?
SMTP is disabled for the free accounts due to spam concerns.
If you have a paid account, please make sure in the account properties of the Outlook Express / MS Outlook you have checked the box 'My server requires authentication'. Please note that if you are using different e-mail client the settings might be different ( please refer to Question 9 further below ).
[x] hide this answer
7. What are my POP3/IMAP settings to configure it with email client?
The mail settings are as follows:
• Username: Your e-mail address;
• Password: Your e-mail password;
• POP3 Server: yoursubdomain.yourdomainname.com or mail.yourdomainname.com
• SMTP Server: if you have paid account use mail.yourdomainname.com;
SMTP (Simple Mail Transfer Protocol) is disabled for all free accounts due to spam concerns.
[x] hide this answer
8. I can't send e-mail. The error I receive is 'Outlook is unable to connect to your outgoing (SMTP) e-mail server. If you continue receiving this message, contact your server administrator or Internet service provider (ISP).'
First make sure you have checked in the account properties of the Outlook Express / MS Outlook the option 'My server requires authentication'. Please note that if you are using different e-mail client the settings might be different.
If not, proceed to the following test. Open Command Prompt and type: telnet mail.yourdomain.com 25, press 'Enter'
If you do not get response '220 mail.yourdomain.com mail server' this means your PC (Firewall or Antivirus Program) blocks port 25 and thus filters your outgoing emails.
Solution: Disable the option of your/your network firewall to block port 25, contact system administrator, ISP or Antivirus Program producer for help on how to disable port 25 filtering.
[x] hide this answer
9. I can't send e-mails. It seems that the POP3/IMAP connection is not working. Please help?
In order to check, if your email client does connect to POP3, please observe the following steps:
- Open command prompt from -> Start button -> Run -> type cmd, a black dialog box will open the so called Command Prompt
- Type in -> telnet mail.yourdomain.com 110 -> press 'Enter'
You should receive - OK status, this means POP3 is working and connection is ok to the mail server.
In order to check if your email client does connect to IMAP, do the following:
- Open command prompt from -> Start button -> Run -> type cmd, a black dialog box will open, this is the so called command prompt
- Type in -> telnet mail.yourdomain.com 143 -> press 'Enter'
You should receive - OK status, this means IMAP is working and connection is ok to the mail server.
[x] hide this answer
10. I am unable to use PHP mail() function from my paid hosting account, why?
Here is a script example you can test php mail function with:
<?
$from = "From: You <you@yourdomain.com>";
$to = "you@yourdomain.com";
$subject = "Hi! ";
$body = "TEST";
if(mail($to,$subject,$body,$from)) echo "MAIL - OK";
else echo "MAIL FAILED";
?>
This script is sending email (to you@yourdomain.com) and printing "MAIL - OK" on the page.
Please note that the 'from' header should be an existing email account inside your Email Manager of your hosting Control Panel.
[x] hide this answer
11. How to set up email forwarding?
To set up forwarding for all emails coming to any@yourdomaindomain.com to be forwarded any@anydomain.com, do the following:
- Go to your Control Panel -> E-mail Manager section -> E-mail Filters menu;
- If you want all emails sent to any@yourdomaindomain.com to be forwarded to any@anydomain.com, these are the correct settings in the E-mail Filters menu:
E-mail Account: any@anydomain.com
Filter Priority: any not already taken from 1 to 500, start from 1
Filter Criteria: 'To' ,contains any@anydomain.com
Action: 'Forward to e-mail' any@anydomain.com
If you want the emails sent to any@anydomain.com, to be forwarded to any@anydomain.com, and in the same time kept in any@anydomain.com as well, you should specify all emails to be forwarded to any@anydomain.com as well as any@anydomain.com, using 'Add More E-mails' link.
[x] hide this answer
12. I'm having trouble setting up an email account in Thunderbird, what are the correct settings?
Delete the email account you have already set up, start again and follow these steps:
- Tools -> Account Settings
- Add Account -> New Account Setup -> Choose Email account
- Identity:
- Your Name: Firstname Lastname
- Email address: name@domain.com
- Server Information:
- Choose IMAP
- Incoming Server: mail.yourdomain.com
- User Names:
- name@yourdomain.com
- Account Name:
- name@yourdomain.com
- Finish -> OK
Thunderbird might ask you for email account password, enter it.
- Inside your Thunderbird right click on the email account -> choose Properties
- Dialog box will open, go to Server Settings -> click on 'Advanced' button
- Second dialog box will open, in IMAP server directory write: INBOX, click Ok on the second dialog box
- On the first dialog box on the left below find -> Outgoing Server (SMTP), click on and choose 'Add'
- A dialog box will open with title 'SMTP Server' enter the following settings:
Settings:
- Description: name@domain.com
- Server Name: mail.domain.com
- Port 25
Security and Authentication:
- Check box 'Use name and password' should be checked.
- Username: name@yourdomain.com
Confirm all dialog boxes with OK, close Thunderbird and reopen it again. You may be asked for
your password again, place the password and check the box to save it.
This is the whole process of setting up an email account with Thunderbird.
[x] hide this answer
1. I am receiving a lot of spam e-mails, what can I do to block them.
There are two options:
• Inside your Control Panel, E-mail Filters menu you can create custom filter to delete, move or forward ( forwarding is disabled for all free accounts ) e-mails containing specific words in the mail headers, subject or body of an e-mail.
• Inside your Control Panel, Spam Protection section, you can configure all e-mail accounts to be filtered by a certain spam score value ( from 1 to 40 ) and assign certain actions like delete, move to a specific folder or forward ( forwarding is disabled for all free accounts ).
[x] hide this answer
1. What is Access & Error Logs?
An access log is a list of all the requests that people have requested from your web site. The Error log is the file that stores instances of errors and failures encountered by the system.
[x] hide this answer
1. Is there a way and how can I check my web site statistics?
The traffic statistics are available for all users under the Traffic Statistics menu in your Control Panel.
[x] hide this answer
1. My contact details have changed since I signed up, how can I update them?
Inside your Control Panel under Account Manager section, in the Account Information menu you can edit all your contact details.
[x] hide this answer
2. I have a hard time to remember my password. How can I change it?
Inside your Control Panel under Account Manager section, in the Account Password menu you can reset your account password.
[x] hide this answer
Terms of Services - Free Hosting | Terms of Services - Paid Hosting | Domain Names Registration Policy
Terms of Services - FREE Hosting
PLEASE READ THOROUGHLY THIS DOCUMENT TO AVOID FURTHER MISUNDERSTANDINGS AND EVEN TERMINATION OF SERVICE!
AttractSoft shall provide its Services to YOU (Customer, User) under the following Terms of Services (TOS).
The TOS are intended to protect both the integrity and liability of AttractSoft and the Customer.
These TOS will be enforced to ensure the speed, power, performance, and reliability of our services.
YOU MUST understand and agree that the Service is provided "AS-IS" and that AttractSoft assumes no
responsibility for the timeliness, deletion, mis-delivery or failure to store any Customer communications, data or personalization settings.
- AttractSoft HOSTING SERVICES:
- MONTHLY TRAFFIC. The Customer can use data traffic according to the hosting plan\'s
monthly traffic allotment and can also purchase additional traffic.
- DOMAINS HOSTED. AttractSoft - Web Hosting Services include domain hosting.
The Customer can host as many domains as he/she is allowed by his hosting plan and/or upgrade
with AttractSoft
- DISK SPACE. The Customer has a Disk space quota for his/her account according to his
selected hosting plan and/or upgrade.
- SERVER RESOURCES UTILIZATION. The Customer MUST understand that his account is located
on a shared hosting server setup and he must not use excessive system resources that might deteriorate
the server\'s performance and degrade the quality of service for other users. EXCESSIVE or MALICIOUS
system resources USAGE will result in IMMEDIATE ACCOUNT TERMINATION WITHOUT ANY REFUND.
- ACCOUNTS. The Customer has the right of one free account and as many as he needs paid
such with AttractSoft - Web Hosting Services. Every new free account added by one unique
Customer will be deleted upon inspection and our sole discretion unless The Customer gets in contact
with an AttractSoft representative.
-
- The Customer is responsible for building and updating his/her web page, and
regularly backing up any related data.
- AttractSoft free hosted sites MAY be used as an entry to a
non-AttractSoft hosted site ONLY if the user is not automatically redirected to
the non-AttractSoft hosted site
- FTP Usage
- FTP access is provided for the purposes of uploading content, maintaining content,
and downloading content for backup purposes only. It is not to be used for the
distribution of files.
- FTP usage for webcam purposes is STRICTLY FORBIDDEN.
- All free accounts have upload file size limit of 500KB!
- AttractSoft reserves the right to revoke or restrict any FTP access and/or
remove any web site for improper or excessive FTP usage.
- SCRIPTING Languages
- The usage of PHP/PERL/CGI/etc. and MySQL for the following including but not limited
to: running BOTS, IRC servers, online chats, link exchange systems, web crawlers,
conducting attacks against third party systems is STRICTLY FORBIDDEN and such USAGE
will result in IMMEDIATE ACCOUNT TERMINATION WITHOUT ANY REFUND even if has upgrade over the free account.
- AttractSoft reserves the right to revoke or restrict any SCRIPTING Languages
access and/or remove any web site or even account for improper or excessive SCRIPTING
Languages utilization.
- . Hotlinking is restricted and forbidden on AttractSoft
- The following file types are restricted from uploading on AttractSoft
free web hosting - .htacl, .htaclu, .avi, .mov, .mp2, .mp3, .mpeg, .ram, .asf, .quota,
.vbs, .shs, .scr, .exe, .cmd, .torrent, .wmv, .wma, .rm, .zip, .htacl, .htaclu, .avi,
.mov, .mp2, .mp3, .mpeg, .ram, .asf, .quota, .vbs, .shs, .scr, .exe, .cmd, .torrent,
.wmv, .wma, .rm, .zip, .rar, .gz, .tgz
- AttractSoft reservers the right to place advertisement on user\'s pages on its sole discretion at any time without notice.
- The following PHP functions are disabled on AttractSoft due to
system/security reasons: allow_url_fopen, fsockopen, pfsockpen, getrusage, get_current_user, set_time_limit,
getmyuid, getmypid, dl, leak, listen, chown, chgrp, realpath, link.
- NO UNLAWFUL OR PROHIBITED USE
As a condition of your use of the AttractSoft Services, YOU will not use the
AttractSoft Services for any purpose that is unlawful or prohibited by these terms,
conditions, and notices. YOU may not attempt to gain unauthorized access to any
AttractSoft Services, other accounts, computer systems or networks
connected to any AttractSoft Services, through hacking, password mining
or any other means. You may not obtain or attempt to obtain any materials or
information through any means not intentionally made available through the
AttractSoft Services.
AttractSoft reserves the right at all times to disclose any information as
AttractSoft deems necessary to satisfy any applicable law, regulation,
legal process or governmental request, or to edit, refuse to post or to remove
any information or materials, in whole or in part, in AttractSoft`s
sole discretion.
Report violations of the Terms of Services to abuse@supportindeed.com
- THIRD PARTY
Any dealings with third parties (including advertisers) included within the
AttractSoft Services or participation in promotions, including
the delivery of and the payment for goods and services, and any other terms,
conditions, warranties or representations associated with such dealings or promotions, are solely
between you and the advertiser or other third party. AttractSoft shall not
be responsible or liable for any part of any such dealings or promotions.
- TERMINATION
YOU agree that AttractSoft, in its sole discretion, may terminate
your password, account (or any part thereof) or use of the Service, and
remove and discard any Content within the Service if you violate these terms.
- YOUR RESPONSIBILITIES
YOU are solely responsible for the content of your web pages, messages or
data you upload or your sites\'s users upload, thus on AttractSoft servers.
Using the AttractSoft Service in connection with surveys, contests,
pyramid schemes [HYIP], chain letters, junk e-mail, spamming or any duplicative
or unsolicited messages (commercial or otherwise) is prohibited.
In consideration of your use of the Service, YOU agree to:
- Provide true, accurate, current and complete information about
yourself as prompted by the Service`s registration form
- Maintain and promptly inform us to update the Registration
Data to keep it true, accurate, current and complete. If YOU provide any information
that is untrue, inaccurate, not current or incomplete, or AttractSoft
has reasonable grounds to suspect that such information is untrue,
inaccurate, not current or incomplete, AttractSoft has the right
to suspend or terminate your account and refuse any and all current or
future use of the Service (or any portion thereof).
- YOU will receive a password and account designation upon completing
the Service`s registration process. YOU are responsible for maintaining the
confidentiality of the password and account, and are fully responsible for all
activities that occur under your password or account YOU agree to:
- immediately notify AttractSoft of any unauthorized use of your password
or account or any other breach of security
- ensure that you exit from your account at the end of each session.
- refrain posting, disclosing, providing, selling or offering to sell the password
and account provided by AttractSoft to any third parties
AttractSoft cannot and will not be liable for any loss or damage arising
from your failure to comply with this
- Any Customer in violation of system or network security and/or
enormously overloading/over flooding the server\'s utilization is subject to
criminal and civil liability, as well as immediate account termination. Examples
include, but are not limited to the following: Unauthorized access, use, probe,
rootkit or scan of a systems security or authentication measures, data or traffic.
Interference with service to any user, host or network including, without limitation,
e-mail bombing, flooding deliberate attempts to overload a system and broadcast attacks.
Forging of any TCP/IP packet header or any part of the header information in an
e-mail or newsgroup posting.
- Customer agrees not to publish on or over its account any information,
software or other content which violates or infringes upon the rights of any others
or which knowingly contravenes the laws of any jurisdiction in which such content
is generally accessible.
- AttractSoft does NOT allow sites that provide any content,
points of distribution, or 'links' to sites that:
- infringe on any third party`s intellectual property or proprietary rights, or
rights of publicity or privacy;
- violate any law, statute, ordinance or regulation;
- are defamatory, trade libelous, threatening, unlawfully harassing, abusive,
pornographic or obscene;
- contain viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files,
or any other similar software or programs that may damage the operation of
another`s computer or property of another;
- contain Proxy, Pirated or Hacking / Phreaking Software (Warez) - Any software
that is copyrighted and not freely available for distribution without cost. ROMs,
ROM Emulators and Mpeg Layer 3 files (MP3) all fall under this jurisdiction; Torent
sites or links to Torent sites;
- has Adult Sites (content) - Any erotic or pornographic material, links to adult sites,
or advertisements for adult sites;
- YOU acknowledge and agree that based on its sole discretion AttractSoft
might filter abusive words and/or links due to security reasons (i.e.
words or links of PayPal, eBay, AOL, Amazon [not limited to]).
- Use of phishing or mimic sites are strictly prohibited on AttractSoft,
any user suspected in such activity will be terminated WITHOUT refund and a legal action
will be started to the final extend of the law.
- YOU completely agree and understand that by sighing up for AttractSoft
you might receive system notification emails and newsletters.
- YOU acknowledge and agree that AttractSoft might change this
Terms of Services without notice and you are solely responsible to check for such
changes, follow up and comply with them.
- SPAMMING IS PROHIBITED
We will determine in our sole discretion whether any of the messages
you send are spam. For your information, spamming generally includes, but is not
limited to:
- Advertising of your AttractSoft hosted site using Unsolicited Email (spam) is strictly prohibited and your account will be removed immediately if involved in any type of spam activity;
- The bulksending of unsolicited messages, or the sending of unsolicited e-mails which provoke complaints from recipients;
- The sending of junk mail;
- The use of distribution lists that include people who have not given specific permission to be included in such distribution process;
- Posting commercial ads to USENET newsgroups that do not permit it;
- Posting articles containing binary encoded data to a non-binary newsgroups;
- Excessive and repeated posting off-topic messages to newsgroups;
- Excessive and repeated cross-posting;
- E-mail harassment of another Internet Customer or Customers, including but not limited to, transmitting any threatening, libelous or obscene material, or material of any nature which could be deemed to be offensive;
- The e-mailing of age- inappropriate communications or content to anyone under the age of 18;
- COPYRIGHTS
Copyrighted material must not be placed on Customer`s account without the permission of
the owner(s) or person(s) they specifically authorize. Only the owner(s) or such authorized
person(s) may upload copyrighted material to the account. Upon our receipt of notice of a
claimed copyright infringement containing the above information, after confirmation we will
promptly remove the allegedly infringing material from the Services and carry out further
procedures if necessary. We will have no liability to any Customer of the Services for the
removal of any such material.
- MISCELLANEOUS
- AttractSoft cannot be held responsible for the content of pages
hosted under our service. AttractSoft does not review pages for content before
they are posted, and does not verify, endorse or otherwise take responsibility for the
contents of any user-created pages. However, we reserve the right to remove any page
from our servers which we determine is in violation of our rules and guidelines.
Users are solely responsible for all files contained in their own directory, and can
be held legally liable for the contents of their web site.
- AttractSoft may terminate user accounts at any time, without
notice for conduct that violates these guidelines, or for any other reason, and may
terminate user accounts and delete any and all user information for conduct that
AttractSoft believes is harmful to the business of AttractSoft,
or any of its users, or partners. Pages found in violation of these items may be
subject to immediate deletion and removal from our servers, and their webmasters
subject to banishment from the AttractSoft network. The following is a
non-exclusive list of content and behaviors that are UNACCEPTABLE on AttractSoft.
- Content that contains or contains links to: nudity, pornography,
adult content, sex, extreme violence, or foul language.
- Content that condones, promotes, contains, or links to warez,
cracks, hacks, their associated utilities, or other piracy-related information,
whether for educational purposes or not.
- Content that has been promoted through the sending of unsolicited
email (spamming) or mail fraud schemes, or pages that promote or condone the sending
of unsolicited email. Users who utilize AttractSoft resources, including
e-mail addresses, for spam are also subject to prosecution to the fullest extent
of the law.
- Content that commits acts of copyright, trademark, patent, trade
secret or other intellectual property infringement.
- Content that is racist, or otherwise extremely offensive to others,
including content which aggravates, harasses, threatens, defames, or abuses others.
- Storage of log files or non-HTML content, or any use of space that
circumvents the display of advertising.
- Having password-only, hidden, or restricted access pages (all Web pages
must be accessible to the Internet community at large).
- Sites that exploit images of children under 18 years of age.
- Binary files, downloads, etc. that are not linked to an HTML page on
the user`s site, such that an advertising banner is displayed. Links back to files
on a user`s AttractSoft page from other sites must also link first to an
HTML page on AttractSoft, which then links to the binary files.
- Content that contains, links to, or participates in pyramid schemes [HYIP],
gambling, raffles, lotteries, and so forth.
- Content that posts or discloses personal identification information
or private information of individuals under the age of 13 or in connection with
materials directed toward individuals under the age of 13 without verifiable
parental consent.
- Content that provides, sells, or offers to sell the following:
controlled substances, illegal drugs and drug contraband, alcohol, weapons,
pirated materials, pornography or sexual products, programs to attack others,
illegal goods, escort services, instructions on making, assembling, or obtaining
illegal goods or weapons, information used to break copyright or trademark violations,
to destroy others` property, or to harm any people or animals.
- Content that takes part in, or allows any third party to take part in,
the following: reverse engineering, reverse compiling or otherwise deriving the
underlying source code or structure or sequence of the Technology; individual
passworking of Member sites or pages; altering copyright notices and attributes
(unless permitted in writing by the author/owner); and such practices.
- AttractSoft provides space for hosting Web pages but makes no implied
or express warranties about the reliability of this space or related services.
AttractSoft is not responsible for any deletion, alteration, or loss
of data due to network or system outages, file corruption, accidental deletion,
or any other reasons. AttractSoft makes no guarantees about server
reliability, speed, or consistency, and cannot be held liable for such.
- Users are responsible for regularly monitoring and creating backups
of their own files, and agree to use the AttractSoft resources and infrastructure
at their own risk. This service is provided on an "as is" basis without warranties of any
kind, either expressed or implied. Neither AttractSoft nor its partners makes
any warranty with respect to any content, information, services, or products provided through
or in conjunction with this free service.
- AttractSoft and its partners make no guarantee of the accuracy,
correctness, or completeness of any information on these Web pages and are not responsible
for any errors or omissions arising from the use of such information; any failures,
delays, or interruptions in the delivery of any content or services contained on our
servers; or losses or damages arising from the use of the content or services provided
by AttractSoft.
- AttractSoft may also link to or include on its web site
resources and information provided by 3rd party partners and providers. We do not
guarantee the reliability of this information, nor does the inclusion of this
information imply our recommendation of these services; it is merely provided
to assist you in the creation of your web site and provide added value to our
service.
- Because free accounts and its hosted sites are distributed by AttractSoft
and powered by Attractsoft GmbH, reserves the right to include traffic
generated by all web sites it hosts in its overall accounting of page views, unique
users, and other usage measures. This includes providing web traffic measurement
companies with all URLs distributed by AttractSoft
and powered by Attractsoft GmbH for use in their projection of
Attractsoft GmbH associated overall traffic.
Terms of Services - PAID Hosting
The service that is subject to the following agreement is distributed by AttractSoft
and provided by Attractsoft GmbH!
YOU (the Client) should be aware that by signing up for an account with AttractSoft,
absolutely agree to position data on our servers, thus making it accessible to the wide public.
Hence the client accept that it is beyond the power of AttractSoft to restrict such
access and guarantee the security of your files. YOU are completely in charge of protecting
your data on AttractSoft servers, which suggests that you would better consider
carefully any piece of information before uploading it to your hosting accounton
AttractSoft. Please avoid publishing personal data that could be easily obtained
by the wide public and then abused online.
By completing the order form and purchasing a hosting plan you agree and understand that
this represents the electronic signing of this document.
AttractSoft PAID SERVICES:
- SERVICE AGREEMENT
AttractSoft shall provide its Services to YOU [the Client] under the Terms of Services [Agreement].
The Agreement is intended to keep the integrity of both AttractSoft and the Client and to
protect both parties from liability. This Agreement will be enforced to ensure the speed, power, performance,
and reliability of our services.
By completing the Order Form and any other documents or agreements additionally specified in this Agreement,
the Agreement constitutes the whole act of convention between AttractSoft and the Client,
thus being the most significant document of the established relationship. In case that a court of competent
jurisdiction considers that any of the Agreement\'s provisions is invalid, unenforceable, or void, the remaining
ones will completely reserve their validity.
Client\'s side of the Agreement could be presented by: an individual with personal demands, being over 18
years of age; a legal entity such as a corporation, a limited liability company etc. that is consistent with
state\'s law system. If a person represents the Client for some reason, he/she should be legally authorized
to act in his/her name, thus accepting, executing and delivering the Agreement.
YOU understand and agree that the Service is provided "AS-IS" and that AttractSoft assumes
no responsibility for the timeliness, deletion, and failure to deliver or store any Client communication
or personalization settings.
- AttractSoft HOSTING SERVICES
- Bandwidth - Each hosting plan include prepaid bandwidth. Additional bandwidth
is also available upon purchase. Contact sales department for more information. This bandwidth
must be prepaid before using or otherwise the account will be suspended due overbandwidth usage.
- Domains Hosted - AttractSoft hosting plans include domain hosting. Each
hosting plan has a limit of the domains hosted. For more information of the different plans refer to our
web site.
- Domain Registration - Available at discounted price only with purchasing web
hosting account(s). Free domain name registration applies to .com, .net, .org, .us, .biz and .info
domain names for the first year of registration only. Each web hosting account can use a maximum of
one discounted domain name. Please note that domain registrations are final and can not be refunded.
In case of upgrade - FREE to paid plan or upgrade - paid plan to paid plan with more features a FREE
domain name registration is not included.
- Disk Space - Additional disk space is available. Payment is accepted only in advance
per year. Contact our sales department for more information.
- IP Address - AttractSoft hosting accounts do not include private IP address. Since YOU want to buy shared hosting a shared IP will be available for your hosting account. However if you need private IP, please contact Sales Department.
- MySQL Database(s) - Are included in all hosting plans. Please observe the the plan comparison page on our web site. For further information contact our sales department.
- MySQL Database(Quota) - The allocated MySQL quota per database depends on the hosting plan. Please observe the plan comparison page on our web site. Additional MySQL database storage is available. Contact sales for pricing.
- SSH - Secured Shell access depends on the hosting plan. For reference please observe the plan comparison page on our web site.
- BACKGROUND OPERATIONS/ADD-ONS SERVICES
For all paid hosting plans AttractSoft does offer the following services but not limited to:
CronTab service, Quick Script Installer, Mailing list are integrated in the hosting Control Panel! These services are offered and provided
WITHOUT WARRANTY and WITH NO GUARANTEE OF RESULTS.
Additionaly AttractSoft might offer the following ADD-ONS:
AttractSoft ADDITIONAL SERVICES - ADD-ONS OR FEATURES AND VALUE-ADDED SERVICES OR FEATURES
ARE OFFERED ON "AS IS" AND "AS AVAILABLE" BASIS. AttractSoft REJECTS ANY IMPLIED WARRANTIES.
ANY OF AttractSoft\' EMPLOYEES, MANAGEMENT OR AFFILIATES MAY NOT BE HELD RESPONSIBLE OR THUS
LIABLE FOR ANY POSSIBLE DAMAGES PROVOKING USE OR MISUSE OF ANY INFORMATION, CONTENT OR SERVICES PROVIDED
BY AttractSoft, INCLUDING DIRECT OR INDIRECT, PUNITIVE, AND INCIDENTAL DAMAGES RESULTING FROM
ANY FAILURE TO PROVIDE SERVICES, SUSPENSION OR TERMINATION OF SERVICES.
- SERVICE GUARANTEES
AttractSoft will guarantee 99.8% network uptime and 99.8% network stability uptime. This, however,
does not refer to problems araising from:
- Server Hardware Breakdown.
- User error(s) or purposeful interruption(s) of the user service.
- Failures due to software that is not explicitly supported by AttractSoft.
Consequently, if a hardware crash provoked by the customer happens, AttractSoft is beyond
the control and responsibility for the resulting downtime.
- ACCOUNT USAGE & HOSTED CONTENT
- Your account content MUST comply with the parameters stated in this Agreement.
Web content requirements exclude the publication of illegal content or content considered
inappropriate otherwise. Customers should get in touch with a AttractSoft representative
regarding any inquiries over this matter.
- If any of AttractSoft Services are used for the illegal purpose of SPAM,
then they will be immediatelly terminated. If unauthorized access is spotted, AttractSoft
reserves the right to ban without notice the use of any AttractSoft hardware or software hosted
on a AttractSoft server for trying to illegally access another hosted machine or network.
You absolutely agree and understand that by breaking this paragraph and generally this agreement your account
will be closed without notice and no refund will be issued. A charge back of the amount will be prosecuted legally
by AttractSoft legal advisers to the final extend of the law.
- MONEY BACK GUARANTEE
AttractSoft offers a 30-day money back guarantee. If you are not satisfied with our hosting service within
the time frame of 30 days
after you purchased the account, you need to contact our sales department and you will receive a full refund for your
hosting plan. However, please note that hosting account upgrades and renewals are not applicable to refund. Any domain
registrations are final, do not include any money back guarantee and will be subject to $19.95 USD per year.
- PAYMENT AND CHARGEBACKS
All customers should abide by the following verification procedure.
- Services are distibuted by AttractSoft and provided by AttractSoft GmbH.
By sining up for these services provided by AttractSoft GmbH you agree that you will be charged the respective amount for these services by CompuTop PayGate (http://www.computop.de/) under vendor name AttractSoft GmbH.
When signing up for a web hosting service with AttractSoft, customers agree to all specified
Terms in this document. Thus, AttractSoft will utilize this document as an evidence for the
customer's agreement in cases of a chargeback inquiry on behalf of the customer based on points that the
client tries to refute after he accepted them at the time of the order.
- AttractSoft will charge customers with fees based on the fee structure at the
time of the sign-up process. AttractSoft reserves the right to introduce changes to the packages
when needed regarding price and set of features. This means that the current
price list may differ from the pricing and
features of the customer's account.
- When signing up for a hosting account with AttractSoft, the customer agrees
to pay for the period of one year (365 days). All upgrades to an existing free or paid account are
paid by the client based on the period stated in client's Control Panel, Upgrades menu, Completed
Upgrades section. Credit card accounts will be automatically renewed unless notified prior to expiration date of service.
Chargebacks are not accepted as a way of refunding. Any client who provokes a credit card chargeback
of an order will be subject to collections and legal action. He/she
will be charged $30.00 USD, because when signing up with AttractSoft, customers accept these
terms and conditions, thus agreeing to observe them strictly.
- WARRANTIES AND REPRESENTATIONS
AttractSoft provides hosting services on an "as is" and "as available" basis without
warranties or representations for its offering. The company bears no responsibility for connection problems,
in cases when customers\' hosting with AttractSoft confronts with service interruption issues.
- NO UNLAWFUL OR PROHIBITED USE
As a condition of your use of the AttractSoft Services, you will not use the
AttractSoft Services for any purpose that is unlawful or prohibited by these terms,
conditions, and notices. You may not attempt to gain unauthorized access to any AttractSoft
Services, other accounts, computer systems or networks connected to any AttractSoft Services,
through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials
or information through any means not intentionally made available through the AttractSoft
Services.
AttractSoft reserves the right at all times to disclose any information as AttractSoft
deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit,
refuse to post or to remove any information or materials, in whole or in part, in AttractSoft`s
sole discretion.
- THIRD PARTY
Any dealings with third parties (including advertisers) included within the AttractSoft
Services or participation in promotions, including the delivery of and the payment for goods and services,
and any other terms, conditions, warranties or representations associated with such dealings or promotions,
are solely between you and the advertiser or other third party. AttractSoft shall not be responsible
or liable for any part of any such dealings or promotions.
- TERMINATION
You agree that AttractSoft, in its sole discretion, may terminate your password, account
(or any part thereof) or use of the Service, and remove and discard any Content within the Service if
you violate these terms.
- YOUR RESPONSIBILITIES
You are solely responsible for the content of your web pages, messages or data you upload or your
site\'s users upload, thus on AttractSoft servers. Using the AttractSoft Service
in connection with surveys, contests, pyramid schemes [HYIP], chain letters, junk e-mail, spamming or any
duplicative or unsolicited messages (commercial or otherwise) is prohibited.
In consideration of your use of the Service, you agree to:
- Provide true, accurate, current and complete information about yourself as prompted
by the Service`s registration form
- Maintain and promptly inform us to update the Registration Data to keep it true,
accurate, current and complete. If you provide any information that is untrue, inaccurate,
not current or incomplete, or AttractSoft has reasonable grounds to suspect that
such information is untrue, inaccurate, not current or incomplete, AttractSoft
has the right to suspend or terminate your account and refuse any and all current or
future use of the Service (or any portion thereof).
- You will receive a password and account designation upon completing the
Service`s registration process and payment process. You are responsible for maintaining
the confidentiality of the password and account, and are fully responsible for all
activities that occur under your password or account. You agree to:
- immediately notify AttractSoft of any unauthorized use of your password
or account or any other breach of security
- ensure that you exit from your account at the end of each session.
- refrain posting, disclosing, providing, selling or offering to sell the password
and account provided by AttractSoft to any third parties
AttractSoft cannot and will not be liable for any loss or damage arising from
your failure to comply with this
- Any Customer in violation of system or network security and/or enormously
overloading/over flooding the server\'s utilization is subject to criminal and civil
liability, as well as immediate account termination. Examples include, but are not
limited to the following: Unauthorized access, use, probe, rookit or scan of a systems
security or authentication measures, data or traffic. Interference with service to any
user, host or network including, without limitation, e-mail bombing, flooding deliberate
attempts to overload a system and broadcast attacks. Forging of any TCP/IP packet header
or any part of the header information in an e-mail or newsgroup posting.
- Customer agrees not to publish on or over its account any information,
software or other content which violates or infringes upon the rights of any others or
which knowingly contravenes the laws of any jurisdiction in which such content is
generally accessible.
- AttractSoft does NOT allow sites that provide any content,
points of distribution, or \`links\` to sites that:
- infringe on any third party`s intellectual property or proprietary rights, or
rights of publicity or privacy;
- violate any law, statute, ordinance or regulation;
- are defamatory, trade libelous, threatening, unlawfully harassing, abusive,
pornographic or obscene;
- contain viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files,
or any other similar software or programs that may damage the operation of
another`s computer or property of another;
- contain Proxy, Pirated or Hacking / Phreaking Software (Warez) - Any software
that is copyrighted and not freely available for distribution without cost.
ROMs, ROM Emulators and Mpeg Layer 3 files (MP3) all fall under this jurisdiction;
Torent sites or links to Torent sites;
- has Adult Sites (content) - Any erotic or pornographic material, links to adult
sites, or advertisements for adult sites;
- Use of phishing or mimic sites are strictly prohibited on AttractSoft,
any user suspected in such activity will be terminated WITHOUT refund and a legal action
will be started to the final extend of the law.
- You acknowledge and agree that AttractSoft might change this
Terms of Services without notice and you are solely responsible to check for such changes,
follow up and comply with them.
In conclusion any client not observing the afore mentioned rules is
subject to immediate account termination without refund!
- CUSTOMER WEBSITE; CUSTOMER WARRANTIES/GUARANTIES
- When buying a hosting plan with AttractSoft, customers agree to be
fully responsible for the deployment, development, operation and maintenance of their web
site, online store and/or e-commerce activities within that space. Each customer is in charge
of all the products and services as well as of all contents and materials appearing online,
including:
- the accuracy and relevance of Customer Content and content and material showcased in its
store or on its products
- certainty that the Customer Content and content and materials appearing in its store or on
its products do not violate or infringe upon the rights of any person
- certainty that the Customer Content and the content and materials appearing in his/her store
or on his/her products are not calumnious or somehow illegal. Customer is the only one in charge
of approving, processing and filling customer orders and of taking care of customer requests or
complaints. Customer is the one in charge of the payment or satisfaction of any and all taxes
related to his/her web site and online store.
- Customer bears the responsibility for ensuring the security and confidentiality
of any customer data (including, without limitation, customer credit card numbers) that he/she
may receive in connection with his/her web site or online store.
- Each Customer guarantees to AttractSoft that he/she owns or possesses
the right to use the Customer Content and its material, including all text, graphics, sound,
music, video, programming, scripts and applets. Each Customer warrants to AttractSoft
that the use, reproduction, propagation and transmission of the Customer Content and any information
and materials contained inside do not, and will not:
- infringe or abuse any copyright, patent, trademark, trade secret or any other proprietary right
of a third party
- break any criminal laws or manifest false advertising, unfair competition, vilification, privacy
intrusion; violate a right of publicity or violate any other law or regulation. Each Customer empowers
AttractSoft to reproduce, copy, use and propagate all and any part of the Customer Content
for ensuring and operating the Services. AttractSoft is granted the right to assess the extent
these operations need to be done.
- UNSUITABLE BEHAVIOUR
Any indecent abusive or insulting treatment towards a AttractSoft employee will be considered
inappropriate. Each Customer is anticipated to behave in a well-mannered way with AttractSoft
employees regarding any requests for help through e-mail, phone e.t.c.. Each Customer should avoid
applying any forms of written emotional outburst. Any attempts of uncontrolled behavior will be
interpreted as a breach of this Agreement.
Other acts of treatment towards AttractSoft employees that will be considered as unacceptable
include any verbal, oral, written or delivered by a second party threats addressing AttractSoft
or any of its employees, partners, equipment, and concerns. Any forms of such threats will be interpreted
as a breach of this Agreement. AttractSoft reserves the right if any of the aforemantioned rules
are violated to restrict or completly stop access to client\'s account and if further communication is not
possible due to continued bad mannered client behaviour even to once and for all stop clien\'t hosting
account without issuing a refund!
- SPAMMING IS PROHIBITED
We will determine in our sole discretion whether any of the messages you send are spam. For your
information, spamming generally includes, but is not limited to:
- Advertising of your AttractSoft hosted site using Unsolicited Email (spam) is strictly
prohibited and your account will be removed immediately if involved in any type of spam activity.
- the bulksending of unsolicited messages, or the sending of unsolicited e-mails which provoke
complaints from recipients
- the sending of junk mail
- the use of distribution lists that include people who have not given specific permission to be
included in such distribution process
- posting commercial ads to USENET newsgroups that do not permit it
- posting articles containing binary encoded data to a non-binary newsgroups
- excessive and repeated posting off-topic messages to newsgroups
- excessive and repeated cross-posting
- e-mail harassment of another Internet Customer or Customers, including but not limited to,
transmitting any threatening, libelous or obscene material, or material of any nature which
could be deemed to be offensive
- the e-mailing of age- inappropriate communications or content to anyone under the age of 18
- ZACKY TOOLS SOURCES MODIFICATION
AttractSoft reserves the right to modify the sources of the application installed via ZackyTools to meet speciffic
company needs. Such needs may be (but not limited to): - Template modification - Branding modification
- Default incoming/outgoing links modification. Such modifcations can be removed and the application reverted to its
very default state upon written request (either via a ticket posted or an email to support@supportindeed.com is sent).
- ACCOUNT HDD RESOURCES USAGE
Each and every AttractSoft Customer agrees not to allocate more than 4999MB of its hosting account space to image and
multimedia (.gif, .png, .avi, .mpg, .jpg, .mp3) files. Each and every AttractSoft Customer agrees not to allocate more than
4999MB of its hosting account space to archive (.rar, .zip, .tar, .gzip, .iso, .nrg, .cue, .ccd, .img, .sub, .cue)
files. Each and every AttractSoft Customer agrees not to allocate more than 4999MB of its hosting account space to DB
dump backup (.sql, .pgsql, .mssql, .mysql) files. Each and every AttractSoft Customer agrees not to allocate more than
4999MB of its hosting account space to .exe, .pdf, .psd, .ppt files.
- ACCOUNT DB RESOURCES USAGE
AttractSoft provides its Customers with the ability to use MySQL and PostgreSQL database engines. The amount of available
databases depends on the package that the Customer has signed up for. The database engines described above should be
used by the Customer in a manner that the overall server pefromance is not affected and no downtime is caused due to
overusage. In case that a database is detected to use more than the %20 of the shared CPU due to database usage,
AttractSoft reserves the right to suspend the account associated with the database without any prior warning.
- ACCOUNT CPU/RAM RESOURCES USAGE
AttractSoft provides its Customers with the ability to use CPU and RAM on shared principle. The resources described
above should be used by the Customer in a manner that the overall server pefromance is not affected and no downtime
is caused due to overusage. In case that a process is detected to use more than the %20 of the shared CPU/RAM
AttractSoft reserves the right to suspend the account associated with the process without any prior warning.
- FORCE MAJEURE CIRCUMSTANCES
AttractSoft will be no liabile in case of failure or delay in doing its professional
duties in consequence of circumstances beyond its control. Such circumstances could be provoked
by acts of any governmental body, war, rebellion, sabotage, embargo, fire, flood, strike or other
labor disturbance, interruption of or delay in transportation, unavailability of, interruption or
delay in telecommunications or third party services (including DNS propagation), failure of third
party software or hardware or inability to obtain raw materials, supplies or power used in or
equipment needed for provisioning of the Services.
This agreement constitutes and represents the whole act of convention between the parties in regard
to the agreement signed between them. It is not subject to any amendments, changes or modifications,
or any other alterations with the exception of changes introduced through a written instrument that
is signed by the parties to be charged.
- COPYRIGHTS
Copyrighted material must not be placed on Customers\' accounts without the permission of the
copyright owners or people that are specifically authorized by the copyright owners. Only copyright
owners or people specifically authorized by them may upload copyrighted material to the account.
Upon our receipt of a notice of a claimed copyright infringement containing the above information,
after confirmation we will promptly remove the allegedly infringing material from the client\'s
account and carry out further procedures if necessary. We will assume no liability to any Client of
the Services for the removal of any such material.
Please report any violations of this Agreement to abuse@supportindeed.com
Domain Names Registration PolicyThis Registration Agreement ("Agreement") sets forth the terms and conditions of your use of domain name registration and related services ("Services"). In this Agreement "you" and "your" refer to you and the registrant listed in the WHOIS contact information for the domain name. "We", "us" and "our" refer to the registrars listed at the bottom of this document, any one of which will be the registrar for your domain name and all of which share common ownership, common terms and conditions, and a shared Services infrastructure. To determine which registrar your domain name is registered with, perform a WHOIS lookup at http://www.uwhois.com. You obtain the Services first through a Primary Service Provider, AttractSoft GmbH, with whom we have a wholesale relationship. Your relationship with your Primary Service Provider may be governed by additional terms, as you and your Primary Service Provider may agree. "We," "us" and "our" does not include your Primary Service Provider, except when specifically mentioned or unless your Primary Service Provider is one of us (i.e. if your Primary Service Provider is also one of the registrars listed at the bottom of this document).
YOU AGREE TO THIS AGREEMENT: By using the Service(s), you agree to all terms and conditions of this Agreement, the UDRP (defined below) and the rules, policies, or agreements published in association with specific of the Service(s) and/or which may be enforced by ICANN, the registries, and governments.
PASSAGE OF TIME: This Agreement will change over time. If, as a result of such a change, you no longer agree with the terms of this Agreement, you agree that your exclusive remedy is to transfer your domain name registration services to another registrar or request of us that we cancel your domain name registration services. If you continue to use the Services following a change in this Agreement and/or the Services, your continued use of the Services indicates your consent to the changes. Any such revision or change will be binding and effective within 30 days of when the revised Agreement or change to the Service(s) is posted to the website of either the Primary or Backend Service Providers, or 15 days after you view the revised Agreement or 15 days after notification is sent to the e-mail address provided in association with your domain name registration. You agree to review this Agreement periodically to make yourself aware of any such revisions.
YOUR ACCOUNT: You must create an account to use the Services. Your account is typically going to be managed and/or provided by your Primary Service Provider. You are responsible for maintaining and updating all login IDs, passwords, and for all access to and use of your account by you or any third party.
SERVICE(S) PROVIDED AT WILL AND TERMINATION OF SERVICE(S): We and your Primary Service Provider may reject your domain name registration application or elect to discontinue providing Service(s) to you for any reason within 30 days of a Service initiation or a Service renewal. Outside of this period, we and your Primary Service Provider may terminate or suspend the Service(s) at any time for cause, which, without limitation, includes registration of prohibited domain name(s), abuse of the Services, payment irregularities, serious allegations of illegal conduct, or if your use of the Services involves us in a violation of any Internet Service Provider's ("ISP's") acceptable use policies, including the transmission of unsolicited bulk email. You agree that if we terminate or suspend the Services provided to you under this Agreement, that we may then, at our option, make either ourselves or a third party the beneficiary of Services which are substantially similar to those which were previously providing to you and that any reference in this Agreement to termination or suspension of the Services to you includes this option. If we have grounds to terminate or suspend Service(s) with respect to one domain name or in relation to other Service(s) provided through your account, we may terminate or suspend all Service(s) provided through your account, including Service(s) to other domain names. No fee refund will be made when there is a suspension or termination of Service(s) for cause. At any time and for any reason, we may terminate the Services 30 days after we send notice of termination via mail or email, at our option, to the WHOIS contact information provided in association with your domain name registration. Following notice of termination other than for cause, you must transfer your domain name or risk that we may delete your domain name or suspend or modify Services to it. If we terminate Services for a reason other than cause, we will attempt to refund your fees. You further acknowledge and agree that your registration of a domain name is subject to suspension, cancellation or transfer by any ICANN procedure, by any registrar or registry administrator procedures approved by an ICANN-adopted policy, to correct mistakes by us, another registrar or the registry administrator in administering the domain name or for the resolution of disputes concerning the domain name.
OUR SERVICES: We are accredited registrars with the Internet Corporation for Assigned Names and Numbers ("ICANN") for Top Level Domain Names ("TLDs") (such as .com, .net, .org, .de, co.uk, etc.). ICANN oversees registrations and other aspects of the TLDs. Domain name registrations are not effective until the registry administrator puts them into effect. For a list of registry administrators and for more information on TLDs, see HYPERLINK http://www.icann.org/tlds/. Domain name registrations are only for limited terms, terms which end on the expiration date. For domain names which are created as a new registration out of the available namespace, the term begins on the date the domain name registration is acknowledged by the applicable registry; for domain names registrations which were not returned to the available namespace, the term begins on the date the previous registrant's domain name registration was acknowledged by the applicable registry. You agree that we and your Primary Service Provider are not liable or responsible in any way for any errors, omissions or any other actions by the registry administrator arising out of or related to a request to register, renew, modify the settings for, or transfer of a domain name registration (our limitation of liability is explained further, below). You further agree that domain name registration is a service, that domain name registrations do not exist independently from services provided pursuant to this or a similar registration agreement with a registrar, and that domain name registration services do not create a property interest.
YOU WARRANT THAT YOUR USE OF OUR SERVICES IS NOT GOING TO SUBJECT US TO ANY CLAIM(S). You further agree to indemnify, defend and hold harmless us, your Primary Service Provider, and applicable registry administrator(s) (including Verisign Inc., Neulevel, Inc., Public Interest Registry, Afilias Limited, and other registry operators listed at http://www.icann.org/registries/listing.html) and all such parties' directors, officers, employees, and agents from and against any and all claims, damages, liabilities, costs, and expenses (including any direct, indirect, incidental, special or consequential damages and reasonable legal fees and expenses) arising out of, or related to, the domain name registration services you are obtaining from us.
NOT INCLUDED IN THE SERVICES: Without limitation, the following are not included in the Services: We cannot and do not check to see whether the domain name(s) you select, or the use you make of the domain name(s), or other of the Service(s), infringes legal rights of others. It is your responsibility to know whether or not the domain name(s) you select or use infringes legal rights of others. We might be ordered by a court to cancel, modify, or transfer your domain name; it is your responsibility to list accurate contact information in association with your account and to communicate with litigants, potential litigants, and governmental authorities. It is not our responsibility to forward court orders or other communications to you. We will comply with court orders unless you contact us to contest the order.
IF LAWSUIT(S) ARE THREATENED: If we are sued or threatened with lawsuit in connection with Service(s) provided to you, we may turn to you to indemnify us and to hold us harmless from the claims and expenses (including attorney's fees and court costs). Under such circumstances, you agree that you will, upon demand, obtain a performance bond with a reputable bonding company or, if you are unable to obtain a performance bond, that you will deposit money with us to pay for our reasonably anticipated expenses in relation to the matter for the coming year. Such deposit will be drawn down as expenses are incurred, with all account notices sent to the WHOIS contact information provided in association with your domain names and/or account. We shall not be obliged to extend you any credit in relation to such expenses and we may terminate the Services for a failure to make or renew such a deposit. We will return any unused deposit upon the later of one year from deposit or the conclusion of the matter.
DISPUTE RESOLUTION POLICY: You agree to the Uniform Domain Name Dispute Resolution Policy ("UDRP"), which is available at http://www.icann.org/udrp/udrp-rules-24oct99.htm and http://www.icann.org/dndr/udrp/policy.htm . You agree that the UDRP may be changed by ICANN (or ICANN's successor) at any time. You agree that, if the registration or reservation of your domain name is challenged by a third party, you will be subject to the provisions specified in the Dispute Policy in effect at the time your domain name registration is disputed by the third party. You also agree that, in the event a domain name dispute arises with any third party, you will indemnify and hold us harmless pursuant to the terms and conditions of the UDRP. You also understand that it is important for you to regularly monitor email sent to the email address associated with your account and domain names because, among other reasons, if a dispute arises regarding Services provided to you, you may lose your rights to receive the Services if you do not respond expeditiously to an email sent in conjunction therewith.
FEES: As consideration for the Service(s), renewal of the Service(s), and, if you select it, automatic renewal of the Service(s), you agree to pay, prior to the effectiveness of the desired Service(s), the applicable Service(s) fees. All fees are non-refundable, in whole or in part, even if your domain name registration is suspended, cancelled or transferred prior to the end of your then current registration term, unless this Agreement specifically provides for a refund. At our option, we may require that you pay fees through a particular payment means (such as by credit card or by wire transfer) or that you change from one payment provider to another.
CREDIT CARD AND OTHER CHARGES: If you have an issue with credit card charges, you should contact your Primary Service Provider (if any), first, and us, secondarily, regarding the issue before you contact your credit card company to request a charge back or reversal of the charges. In the ev |